Do you ship worldwide?
Yes, we ship worldwide. we ships to most of 100 countries. And we are working on expanding the shipment regions. If you are not clear about shipment, please send an email to email@example.com for enquiry.
Is free shipping on SYONCON products?
Yes, we provide free shipping on SYONCON products if you purchase on SYONCON Shopify Official Store.
How long will it take to get my package?
The general packages will take 15-20 days for shipping. If your package is affected by force majeure, please send email to firstname.lastname@example.org for help.
How can I track my order?
We will provide you with tracking information after shipping with SMS. You can click this link and insert your tracking number and carrier to track your order.
ORDERS AND RETRUNS
Is there a warranty on my product?
Yes, there' s a 10-year warranty for your SYONCON SSD Products. Within 10 year, if the original manufacture of the material or workmanship of the product is defective, SYONCON will (at its sole option) repaire or replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of SYONCON and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
Highka Wifi Card, network adapter and other products are covered by 3-year warranty.
Is there a return policy on my product?
Yes, we have a 30-day return policy for any reason, which means you have 30 days after receiving your item to request a return and a full refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
What payment methods are accepted?
We support credit cards and Paypal for payment. If you have questions about payment, please send an email to email@example.com for consulting.
How can I cancel my order or change the color ?
Please email firstname.lastname@example.org as soon as possible if you wish to change color or cancel your order. We will do our best to honor your request. However, if your package has already been dispatched, we will be unable to deal with your request(s).
Do I need an account to place an order?
An account is not needed to place an order. However, your email address or mobile number will be needed to place an order, to keep you informed on the status of your order.
How to use your claim code?
Please check the following instructions on how to use the claim code.
1. Remember the claim code you received.
2. Insert your claim code when you check out.
Please see the comparison pictures before and after deduction.
Where can I buy?
You can go to email@example.com to purchase your loved ones.
How about the products of SYONCON?
Established in 2020
Syoncon is a storage solution provider, focusing on personal storage, professional technology, and continuous improvement of
product performance, user experience, and customer service. Every step will ensure that high-quality products reach end users.
Syoncon believes that In the era of surge in diversity, the ability to change according to demand is needed to identify data
needs that are difficult to understand and release data wisdom. Based on flexible, environmentally friendly,
and future-oriented capabilities, it helps users cope with multiple challenges in the digital age.
How can I join Affiliate program?
Please click this page（coming soon） to join our affiliate program or send an email to firstname.lastname@example.org for enquiry.
How can I apply for the influncers' club?
Please click this page （coming soon）to apply for it or send an email to email@example.com for enquiry.
How can I get an account?
You can go to syoncon.com and go to "My Profile" , then click "Create an Account" to register and you will get an account. You will be allowed to react and comment with our insiders.