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Do you ship worldwide?
Yes, we ship worldwide. we ships to most of 100 countries. And we are working on expanding the shipment regions. If you are not clear about shipment, please send an email tosyoncon_vin@syoncon.comfor enquiry.
Is free shipping on SYONCON products?
Yes, we provide free shipping on SYONCON products if you purchase on SYONCON Shopify Official Store.
How long will it take to get my package?
The general packages will take 15-20 days for shipping. If your package is affected by force majeure, please send email to syoncon_vin@syoncon.com for help.
How can I track my order?
We will provide you with tracking information after shipping with SMS. You canclick this link and insert your tracking number and carrier to track your order.
What Is Our 30-Day Money-Back Guarantee?
We have a 30-day return policy for any reason, which means you have 30 days after receiving your item to request a return and a full refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at syoncon_vin@syoncon.com If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at syoncon_vin@syoncon.com
What Does The Warranty Cover?
During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, SYONCON will (at its sole option) repaire or replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of SYONCON and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.